Digital Online Management

Digital Online Management Services

Comprehensive digital solutions from basic website presence to enterprise omnichannel platforms

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Basic Package

Website Development & Maintenance

The basic package is focused on creating an optimized website presence that allows for easy content update and maximum performance on Google Pagespeed score. The website should be optimized for keywords, SEO and AI engine crawling, while at the same time reduce bounce rate.

In order to maximize the value of the investment of the online presence, the website needs to create value in three different ways:

  • Increase its online brand presence in search engines, social media sites, and AI engines
  • Acts as an automated lead generation tool for capturing new leads into a CRM
  • Provides news releases, promotions, tips and information to educate the customers on its products and services

Additional Features:

  • Daily backups and automated disaster recovery solutions in case of any server outages
  • Active security protection of the website to prevent from any hacks
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Premium Package

E-commerce Solutions

The premium package is focused on creating an optimized website presence that allows for selling e-commerce products. We perform multiple integrations to ensure fast deployment of system, which includes the following:

Integrations:

  • MidTrans for the payment solutions
  • ERP systems for extracting product and services information, including pricing
  • Integration with WooCommerce, Shopify to create headless CMS with fast performance
  • Integration with local logistics such as Grab and Gojek for deliveries

Benefits:

Responsive design enabling mobile ordering and desktop ordering
WhatsApp integration for easy sign in for the customer
Tag-based QR tracking to measure what channels produce the highest leads
Fast search and fast shopping cart
Store multiple addresses for one customer
Multilingual Support
Support discounts and promotions
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Enterprise Package

Omnichannel and Logistics Solutions

The enterprise package enables the merchant to combine both offline and online channels to a single platform: call center, e-commerce and retail outlets and also provides a platform for managing its own fleet management services. It enables the merchant to track the customer journey across different channels.

Omnichannel Benefits:

  • Single integrated inventory system across all channels
  • Full featured point of sale system that accepts multiple payment methods such as cash, e-money such as Gopay, OVO, Dana, credit card, etc.
  • Support multiple categories, multiple stores
  • Support for in-store pickups from e-commerce orders
  • Support for multiple cashiers and multiple shifts
  • Support bluetooth receipt printers and printing of QR codes in receipts for online ordering
  • Comprehensive Reports on multiple stores

Logistics Benefits:

  • Multiple depots supported for deliveries
  • Support multiple drivers, multiple motorcycles and cars for multiple routes
  • Intelligent Route Optimization
  • Mobile app for real time delivery updates from drivers
  • Google Map integration to manage all the deliveries

Success Stories

See how we helped businesses achieve their goals with our Digital Online Management services

Omnichannel Web-based Inventory System: Fins Recipe
Food & Beverage

Fins Recipe

Fins Recipe creates a success story out of homemade Indonesian dessert recipes. It takes the traditional Kue Lumpang and repackaged it as Kue Ijo. With a slick packaging, call center has been busy with delivery orders and outlets are expanding. Their old system was based on Microsoft Excel and it was very difficult to keep track of the inventory across multiple sales channels. Furthermore, the inventory is perishable. They also had problems delivering the dessert quickly to customers without any logistic optimization.

Real-time
Inventory tracking
100%
Multi-channel integration
Read Case Study
EBusiness Project Development: Batam Garbage Billing Project
Government / Public Services

City of Batam Administration

The city of Batam faced a challenge in optimizing and maximizing the garbage tariff revenues for the city administration. The old system was manual-based and there was no way of knowing which homes had collected the revenues and also if all the homes have been accounted for in the city. The challenge was multi-faceted and required building up a database of over 200,000 homes in a short period of time.

70%
Increase in monthly revenues
200K+
Homes in database
Read Case Study
EBusiness Project Development: Automation of Payroll Processing via a Cloud Based Solution
Business Services

Payroll Outsourcing Company

A payroll outsourcing company was encountering scalability issues when it starts to handle too many clients. Human errors occurred very frequently as they used Microsoft Excel as the engine for calculating taxes for their clients. As the number of clients increased, so did the human resources that they needed to hire to keep up with all the work. Any miscalculations could be very fatal as it involved filing of taxes.

90%
Reduction in human errors
70%
Decrease in processing time
Read Case Study

Ready to Transform Your Digital Presence?

Contact us today to discuss which package is right for your business

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